AI AGENTS
Autonomous tasks & agentic workflows
H51 agents don't just answer questions — they execute multi-step workflows across your systems, with human oversight at every stage.
AUTONOMOUS TASKS
Workflows built for healthcare operations.
Each workflow runs autonomously end-to-end, escalating only where human approval is required.
Prior-Authorization Autopilot
- Collects clinical justification from the EHR
- Packages documents to the payer's schema
- Submits and polls for a decision
- Posts an actionable approval/denial card
Human approval required before submission
Environmental & Facilities Agent
- Parses facility requests from team chat
- Classifies urgency and category
- Creates a work order and assigns nearest tech
- Tracks to completion and confirms in thread
Urgent items escalate to the on-call lead
Discharge Orchestration
- Drafts the discharge summary
- Triggers pharmacy med reconciliation
- Schedules transport and requests bed turnover
- Notifies the primary care provider
Clinician signs off before release
Patient Scheduling Agent
- Books and reschedules across departments
- Sends reminders and handles cancellations
- Fills cancelled slots from the waitlist
- Confirms insurance eligibility
Edge cases route to the scheduling desk
Claims Adjudication Assistant
- Matches claims to eligibility and coding
- Flags denials and missing documentation
- Drafts appeal letters for clinician review
- Updates the claim status in the EHR
Appeals require billing lead sign-off
Clinical Documentation Assistant
- Drafts notes from encounter transcripts
- Applies structured templates and codes
- Routes for clinician signature
- Files to the patient record
Clinician review and signature required
AGENT ROSTER
Specialized agents for healthcare.
Patient Agent
Handles scheduling, intake and patient communication.
Scheduling Agent
Optimizes appointments and resource availability.
Operations Agent
Coordinates staff, rooms and equipment.
Compliance Agent
Monitors privacy and regulatory workflows.
Analytics Agent
Surfaces operational and utilization insights.
BUILT-IN MESSAGING
A unified workspace chat, built into the platform.
Healthcare workers collaborate on the left; patients, caregivers, payers and transport are reached on the right — all logged, audit-ready and tied to workflows.
H
H51 Messaging
2-way AI · end-to-end · audit logged
AI reply ON
DA
Dr. Anong Suwan
online
Morning! The CT for bed 12 is back.
10:38
Looks like a small effusion — nothing acute, but worth a follow-up scan in 6 wks.
10:40
Role-based access
Care teams see only the conversations they should.
PHI-safe by design
Masking and audit trails protect patient data.
Agent-connected
Agents post updates and actions straight into threads.